Delivery & Returns Policy

Shipping

Due to the nature of our stock shipping costs can vary tremendously. Where possible shipping costs are shown alongside the item. If they are not please contact us for a quotation. To avoid misuse of our returns policy you are liable for the shipping costs whether or not you decide to keep your purchase.

Delivery

Every item we sell is unique and sometimes needs a little time to obtain the right packaging to ensure safe delivery. We do aim to dispatch all orders within 2–3 working days of the order being placed. All orders are sent fully insured and will require a signature on receipt.

Refunds and Returns

We want you to be happy with your purchase from Emmett & White. If for any reason you change your mind, we are happy to accept returns within 14 days of receipt. Items must be sent back securely packaged, fully insured, and using a tracked and signed-for delivery service. Note that we cannot refund the original shipping costs and that you are responsible for the return shipping costs.

If you have any questions, please contact us and we will do our very best to help.